Debt Management Services – Consumer
Employment Info
Job description
- The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts
- Achieve collections target by visiting customers/agency
- Monitor performance against set parameters and provide regular updates
- Ensure legal guidelines are complied with while repossessing products
- Maintain accurate records of customer interactions and transactions
- Provide regular reports on collection activities and performance
- Handle escalations promptly and effectively to resolve issues
- Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates
- Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients
Required Qualifications and Experience
- Achieve collections target by visiting customers/agency
- Monitor performance against set parameters and provide regular updates
- Ensure legal guidelines are complied with while repossessing products
- Maintain accurate records of customer interactions and transactions
- Provide regular reports on collection activities and performance
- Handle escalations promptly and effectively to resolve issues
- Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates
- Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients
Full Time, Permanent
After Sales Service & Repair
Education
Any Graduate
Any Postgraduate
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Debt Management Services – Consumer
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts
INR 20000/Month